For more information on our facilities, please see the information below:

PASSENGER LIFT

For the convenience of the residents and their visitors and to ensure that access to first floor rooms is as easy as to those on the ground floor, we have a lift that holds four people standing or one person in a wheelchair with attendant.

NURSE CALL SYSTEM

Each resident has a Nurse Call bell placed so that it can be reached without getting out of bed at night and if needed, by their chair during the day.

MEALS

We encourage residents to use the dining room for lunch and tea although breakfast is served to individual rooms. There is a free choice from a wide selection of foods for breakfast and tea, and although lunch is a set meal, there is always an alternative for those that do not like the menu on any day.

Coffee, tea and milk drinks are also served between meals, in the evening and during the night if requested.

FURNITURE AND PERSONAL EFFECTS

To ensure that the residents feel at home among their own things, we encourage a limited amount of their own furniture such as a favourite armchair, bed, bureau or chest of drawers and especially more personal items such as photographs, pictures and ornaments.

TELEVISION

There is a public lounge with television, but every bedroom has a television aerial so that residents can have their own television sets.

VISITORS

Visitors are welcome at any time (but preferably not too early in the morning as staff are helping with washing and dressing).

PERSONAL LAUNDRY

Personal laundry is included in the fees. Dry cleaning, if needed, would be at residents expense.

EXTRAS

There are no extra costs except, of course, a resident's own personal requirements such as sweets, newspapers, hair dressing and liquor, if needed. We are always willing to bring back personal items when out shopping. Newspapers are delivered daily.

LIBRARY

We have a large-print library with regular change of the selection of books available.

HAIRDRESSER

A professional hairdresser visits once a fortnight.

CHIROPODY

A Health Care Officer specialising in foot care comes every two months - this is a free National Health Service, and Chiropodists both NHS and Private make calls.

PHYSIOTHERAPY

A Physiotherapist attends any residents the Doctor considers would benefit from this service.

STAFFING

We have a large trained staff of dedicated and kindly carers, who will do everything possible to make each resident's stay a happy one and their help is available 24 hours a day at the press of a button.

Because of our qualified staff, a resident who becomes ill or whose health deteriorates with old age need have no fears and can rely on receiving the best possible care.

MEDICATION

The local Doctor not only comes out whenever needed, but also visits the Home regularly to review the residents progress and to see anyone who may need help.

All treatment by the Doctor and medication recommended are on the National Health Service unless a resident or their relatives wish otherwise.

Medication is only thing strictly controlled (subject to the resident's agreement) and given out at the correct times, as elderly people do tend to lose or forget their correct medication.

With this staffing and Doctor's help we can look after the residents for the remainder of their lives.

FEES

Fees are by arrangement and depend on the type of accommodation offered. Payment of fees is required four weekly in advance or one calendar month in advance and we require four weeks notice of leaving.

ENSUITE FACILITIES IN MOST ROOMS

The above details are set out to help you to know what to expect from us and any other points not included above would willingly be discussed. Please fill in our enquiry form or call: Telephone: (01692) 580257

Ingham Old Hall, Ingham, Norwich, NR2 0TW